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New Video:
Experience the Evolution
nGen Knowledgebase Product Tour
The nGen Knowledgebase Product Tour is a great overview of key features of the product. At the conclusion of the tour,
schedule a Live Demo
with an nGen Knowledgebase product expert to learn more.
Offer Service via Knowledgebase
24/7 Support
Increase First Time Resolution
Multiple Data Sources
Highlight Key Articles
Present Top 10
Resolving Issues
User Forums
Seamless Escalation
Increase Revenue
Enable Users to Contribute Articles
Robust Reporting
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Optimizing the User Experience:
The Value of a Unified Solution for Knowledge Management and Enterprise Search
Latest News
nGenera CIM Receives 2009 Product of the Year Award from Customer Interaction Solutions® Magazine
Nationwide Specialty Insurance Customers Increase Five Times with nGen Proactive Sales Chat
nGenera CIM Placed in Visionaries Quadrant of 2009 Magic Quadrant for eService Suites
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