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Chat Product Tour

Welcome to the Chat Product Tour. This demo is a great overview of key features of our live chat software. At the conclusion of the tour, schedule a Live Demo with a Chat product expert to learn more about our online chat software.

	Dynamic Availability
	Offer Chat at the Point of Need
	Benefits of the IVR at a Fraction of the Cost
	Easily Apply Look and Feel of Web site to Chat
	Achieve Higher Rates of First Contact Resolution
	Productivity Tools for Agents Reduce Cost per Interaction
	Integrate with Knowledgebase
	Offer a Hand with Collaboration
	Help Multiple Customers at the Same Time
	Dashboards Enable Real-Time View in to Contact Center Activity
	Gain Insight with Robust Reporting

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Free Forrester Report:
Adding Social Media to Customer Service Initiatives Can Break Down Barriers to Change