Service in the Time of the Social Customer
Harnessing contact centers’ unique ability to monetize and make sense of social media insight
Special Guest Speaker: Paul Greenberg, The 56 Group, and author, CRM at the Speed of Light
Paul is joined by, Nikhil Govindaraj, VP Products, nGenera CIM and moderator Ginger Conlon, Editor-in-Chief, 1to1 Media
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Dec 10
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Event Complete
OnDemand Webinar available
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