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Press Room
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For Public Relations, Analyst and press inquiries please contact:
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| Press Releases | Date | Link |  |
| nGenera CIM Receives 2009 Product of the Year Award from Customer Interaction Solutions® Magazine | Feb 3, 2010 | Read |  |
| nGenera CIM Podcast and White Paper on How to Dramatically Increase Quality of User Experience by Merging KM with Enterprise Search Now Available | Dec 16, 2009 | Read |  |
| nGenera CIM Announces December 10th 1to1 Media Webinar Service in the Time of the Social Customer Featuring Paul Greenberg as the Special Guest Speaker | Dec 1, 2009 | Read |  |
| Nationwide Specialty Insurance Customers Increase Five Times with nGen Proactive Sales Chat | Nov 23, 2009 | Read |  |
| nGenera CIM Posts Strong Results in Third Quarter | Nov 9, 2009 | Read |  |
| nGenera CIM’s nGen KB in a Box Offers All Elements for Successful Knowledge Management | Oct 15, 2009 | Read |  |
| nGenera CIM Placed in Visionaries Quadrant of 2009 Magic Quadrant for eService Suites | Sep 30, 2009 | Read |  |
| nGenera CIM helping Crocs, Inc. Gear Up for Holiday Season | Sep 22, 2009 | Read |  |
| nGenera CIM Announces "Know Your ROI Before You Buy" Promotion | Aug 31, 2009 | Read |  |
| Leading Fashion Retailer Selects nGenera CIM to Power Online Interactions | Aug 26, 2009 | Read |  |
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| Click here to see a complete list of this year's announcements |
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| News Articles | Date | Link |  |
| Chatty-Chatty Makes a Bang-Bang Online Experience: Nationwide talks its way to a more successful automotive quote-and-buying process with nGenera CIM. - Destination CRM | Dec 17, 2009 | Read |  |
| Moving Your Contact Center Forward - Newsfactor Business Report | Nov 2, 2009 | Read |  |
| Technology: Got Information? Wade Pfeiffer of nGenera CIM Interviewed - American Executive | Nov 1, 2009 | Read |  |
| nGenera CIM Goes Tactical: Bolstering search, integration, and queuing, the company looks to emphasize hard ROI and customer satisfaction in its latest release. - DestinationCRM | Jul 9, 2009 | Read |  |
| nGenera CIM Launches nGen CIM Suite Version 8.3 - John Ragsdale’s Eye on Service | Jun 30, 2009 | Read |  |
| nGen CIM Suite 8.3 Aims at Increasing Customers Results - TMCNet | Jun 29, 2009 | Read |  |
| Service and Social Media: You’re Not Social (Enough) - Destination CRM | Jun 1, 2009 | Read |  |
| nGenera CIM Keeps Musicnotes In Tune With Customers - TMCnet.com | May 14, 2009 | Read |  |
| Announcing the Spring 2009 Recognized Innovator Award Winners - John Ragsdale | May 6, 2009 | Read |  |
| Companies recklessly adding new channels for service outreach risk damaging the customer experience. - Destination CRM | May 1, 2009 | Read |  |
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| Click here to see a complete list of this year's coverage |
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| Thank you for visiting the nGenera CIM Press Room. |
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