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Press Room

For Public Relations, Analyst and press inquiries please contact:

Ann Reichert, nGenera Marketing
areichert@ngenera.com 
(858) 254-3676 
Press ReleasesDateLink
nGenera CIM Receives 2009 Product of the Year Award from Customer Interaction Solutions® MagazineFeb 3, 2010Read
nGenera CIM Podcast and White Paper on How to Dramatically Increase Quality of User Experience by Merging KM with Enterprise Search Now AvailableDec 16, 2009Read
nGenera CIM Announces December 10th 1to1 Media Webinar Service in the Time of the Social Customer Featuring Paul Greenberg as the Special Guest SpeakerDec 1, 2009Read
Nationwide Specialty Insurance Customers Increase Five Times with nGen Proactive Sales ChatNov 23, 2009Read
nGenera CIM Posts Strong Results in Third QuarterNov 9, 2009Read
nGenera CIM’s nGen KB in a Box Offers All Elements for Successful Knowledge ManagementOct 15, 2009Read
nGenera CIM Placed in Visionaries Quadrant of 2009 Magic Quadrant for eService SuitesSep 30, 2009Read
nGenera CIM helping Crocs, Inc. Gear Up for Holiday SeasonSep 22, 2009Read
nGenera CIM Announces "Know Your ROI Before You Buy" PromotionAug 31, 2009Read
Leading Fashion Retailer Selects nGenera CIM to Power Online InteractionsAug 26, 2009Read
Click here to see a complete list of this year's announcements
News ArticlesDateLink
Chatty-Chatty Makes a Bang-Bang Online Experience: Nationwide talks its way to a more successful automotive quote-and-buying process with nGenera CIM. - Destination CRMDec 17, 2009Read
Moving Your Contact Center Forward - Newsfactor Business ReportNov 2, 2009Read
Technology: Got Information? Wade Pfeiffer of nGenera CIM Interviewed - American ExecutiveNov 1, 2009Read
nGenera CIM Goes Tactical: Bolstering search, integration, and queuing, the company looks to emphasize hard ROI and customer satisfaction in its latest release. - DestinationCRMJul 9, 2009Read
nGenera CIM Launches nGen CIM Suite Version 8.3 - John Ragsdale’s Eye on ServiceJun 30, 2009Read
nGen CIM Suite 8.3 Aims at Increasing Customers Results - TMCNetJun 29, 2009Read
Service and Social Media: You’re Not Social (Enough) - Destination CRMJun 1, 2009Read
nGenera CIM Keeps Musicnotes In Tune With Customers - TMCnet.comMay 14, 2009Read
Announcing the Spring 2009 Recognized Innovator Award Winners - John RagsdaleMay 6, 2009Read
Companies recklessly adding new channels for service outreach risk damaging the customer experience. - Destination CRMMay 1, 2009Read
Click here to see a complete list of this year's coverage
Thank you for visiting the nGenera CIM Press Room.
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