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nGenera In the News

Read selected global articles and coverage about nGenera products and services. Please note that links to articles are not under nGenera control and are subject to change without notice.

News Articles 2009


News ArticlesDateLink
Chatty-Chatty Makes a Bang-Bang Online Experience: Nationwide talks its way to a more successful automotive quote-and-buying process with nGenera CIM. - Destination CRMDec 17, 2009Read
Moving Your Contact Center Forward - Newsfactor Business ReportNov 2, 2009Read
Technology: Got Information? Wade Pfeiffer of nGenera CIM Interviewed - American ExecutiveNov 1, 2009Read
nGenera CIM Goes Tactical: Bolstering search, integration, and queuing, the company looks to emphasize hard ROI and customer satisfaction in its latest release. - DestinationCRMJul 9, 2009Read
nGenera CIM Launches nGen CIM Suite Version 8.3 - John Ragsdale’s Eye on ServiceJun 30, 2009Read
nGen CIM Suite 8.3 Aims at Increasing Customers Results - TMCNetJun 29, 2009Read
Service and Social Media: You’re Not Social (Enough) - Destination CRMJun 1, 2009Read
nGenera CIM Keeps Musicnotes In Tune With Customers - TMCnet.comMay 14, 2009Read
Announcing the Spring 2009 Recognized Innovator Award Winners - John RagsdaleMay 6, 2009Read
Companies recklessly adding new channels for service outreach risk damaging the customer experience. - Destination CRMMay 1, 2009Read
Re: Tooling -- Knowledge Management: Knowledge (Management) Is Power - Destination CRMApr 1, 2009Read
UK: Betsson delivers high-speed customer service with nGen Chat - Call Centre ClinicMar 10, 2009Read
nGenera Pushes Vision for Collaborative Business Management - CustomerThinkFeb 27, 2009Read
nGenera Rebrands Talisma's CIM, Outlines Map to Future Enhancements - TMC.netFeb 17, 2009Read
Right Channeling Every Customer Interaction - by David Lowy, nGenera Customer Interaction ManagementFeb 4, 2009Read
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